Privacy Policy – Atlas House Removers

Last Updated: 4/2/2026

Atlas House Removers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website and services.

1. What Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Property address or project location
  • Enquiry details relating to house removals, relocation, or services
  • Any additional information you provide via forms, email, or phone

We may also collect non-personal information such as:

  • Website usage data (via cookies or analytics tools)
  • IP address and browser information

2. How We Collect Your Information

We collect personal information when you:

  • Submit an enquiry through our website
  • Contact us via phone, email, or social media
  • Request a quote or service
  • Interact with our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Deliver our house removal and relocation services
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal obligations

We will only use your personal information for the purpose it was collected or for related purposes you would reasonably expect.

4. Disclosure of Personal Information

We may share your personal information with:

  • Contractors or service providers involved in your project
  • Professional advisers (e.g. accountants, legal advisers)
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information may be stored electronically or in physical records.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

  • Understand how users interact with our site
  • Improve user experience
  • Analyse website traffic

You can choose to disable cookies through your browser settings.

7. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if your information is inaccurate or out of date

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Atlas House Removers
📞 0438 074 626
✉️ admin@atlashouseremovers.com.au